The 36 Golden Nuggets
To A Highly Successful Business
This book will show you your foundation for building a successful business.
In this book you will find 36 golden nuggets on how to set up your business to be truly excellent, and become one of the shining stars of the business world.
This book will give you more control of your business. You will learn how to provide your customers with outstanding value. So much value that they will want to share the story with others, creating more customers in the process.
You are about to embark on a journey that will take you through the transformation process of how to become a successful business and organization.
Matts is a best-selling author with over 25 years of experience. He has written the book Business Excellence Revolution (Lite som Dalai Lama fast för organisationer [in Swedish]) and has co-authored Change Agents with Brian Tracy.
From his own experiences of being ill from stress, he has found the importance of having a good working environment and how that bring the best out of people. People that feel good perform better and this gives a better financial situation. This knowledge and experience have influenced the book.
What you will learn in this book
Customer Focus
Your ability to focus on your customer and their true needs are essential for you in order to succeed. All to many too many are only paying lip-service to that expression, but you need to do it for real. There is only one boss, and that is the customer! In the book you will find out what you need to do, to successfully focus on your customers.
The Control Of Your Business
Why, where and how? And based on what values? Things that are essential for you and the team to know, understand, and be a true part of. All to many work without answers on those question and they are struggling. But you will succeed when you have these golden nuggets in place.
Your Business Model
It is important to have a clear understanding of how your business model looks like. Again, to many do not really know, they merely shot from the hip. You see around you, those that got their business model crisp, and guess what, that is why you recognize them. Not for being bad, but for being good.
The True Nature Of Processes
Creating value for your customers is the business. If it is recurring, then you have a process. You need to understand how to master processes in order to design them correctly. Your success depends on it!
Running Efficient Projects
The other main work that you do in your business, are run as projects. To be successful you need to be very skilled on running projects. How to think about projects is described in the book.
Continuous Learning
In order to deal effectively with change, we need of constant improvements. You need to be better today than you where yesterday, and become even better tomorrow. Here you will get the foundation of building an environment of constant improvement.